In October 2020 I joined the Tufts Clinical & Translational Science Institute as their Director of Professional Education. I also hold an Assistant Professor appointment in the Tufts University School of Medicine. From 2014 -2020 I worked for Harvard Library, most recently as Director of Organizational Learning, having previously served as Director of Digital Learning & User Experience since 2016. I joined the Harvard Library in 2014 as the Online Learning Librarian from the University of Memphis, where I was an Assistant Professor of Communication and the Program Coordinator for the online BA in Communication Studies. Some of my past work includes co-founding the User Research Center at Harvard Library in 2015 and the Art of Teaching for Librarians program, a series of workshops and seminars designed to enhance the instruction skills of library staff. I am deeply interested in designing accessible, user-focused learning experiences for a variety of modalities.
I am a communication scholar with 28 years experience in higher education including teaching, program administration, management and research. As a researcher I am work at the intersection of teaching, learning design, and collaboration with and through with technology. Recent projects include a program evaluation of a blended training program for new clinical investigators, a case study of a workshop on teach skills for university sustainability professionals, and study examining organizational, professional and teaching identity among academic librarians with instruction roles. In the past my research has been focused on the ways that new media affect our everyday communicative and cultural practices, with an particular emphasis on discourse structures such as turn-taking and repair.
As a former public radio professional, I have also studied new forms of media production such as podcasting and I maintain an ongoing interest in modern science fiction audio drama.
I hold a Ph.D. in Communication Studies from The University of Texas at Austin, and an MA in Media Communications Management from Webster University.
@discoursemarker@mastodon.social